Unhappy Bunny

boris · 16-05-2006, 08:36 PM

Last weekend, a mate (Stu) bought a bike from Ducati Manchester and has been really sold down the tubes. The bikes a 996 (I know) and he hiked all the way from Scotland for it. When he arrived the bike wasn't ready and lacked several items that were advertised as part of the deal. He was treated very badly by the staff and was shown a total lack of respect. Not the kind of welcome I promised he'd received into the Ducastisi world. As of today, Trading Standards are now involved and legal action may follow. Bottom line folks; is this a one-off or should he (me) been aware of DM. Any advice welcome, and you can contact Stu on www.stuprosser@msn.com

CK & AK · 16-05-2006, 09:10 PM

1st I've heard a peep about them for probs......
have you asked on Dun or DSc?

DuN might be worth trying, as that site caters for those up Norf

http://www.ducati-upnorth.com/forum/index.php

CK & AK · 16-05-2006, 09:26 PM

sheeeesh!

Just been reading about this on DuN as Gunny only posted up earlier this evening! - poor sod!

Seems D Manchester are not at all popular in that neck of the woods by several accounts

25-05-2006, 10:25 AM

Not very good customer service has been my experience with DM, best advice would have been to go to Italsport in Bury, good guys and excellent service.

Might be worth chatting to Martyn (Two Dukes) as the Manchester DOCGB person he seems to know the DM guys well enough and may be able to help.

16-05-2006, 08:36 PM	#1
boris More Tools! Join Date: Jun 2004 Location: Forres Bike: Multiple Monsters Posts: 296	Unhappy Bunny Last weekend, a mate (Stu) bought a bike from Ducati Manchester and has been really sold down the tubes. The bikes a 996 (I know) and he hiked all the way from Scotland for it. When he arrived the bike wasn't ready and lacked several items that were advertised as part of the deal. He was treated very badly by the staff and was shown a total lack of respect. Not the kind of welcome I promised he'd received into the Ducastisi world. As of today, Trading Standards are now involved and legal action may follow. Bottom line folks; is this a one-off or should he (me) been aware of DM. Any advice welcome, and you can contact Stu on www.stuprosser@msn.com __________________ Boris from Forres

25-05-2006, 10:25 AM	#4
thick-leyther Guest Posts: n/a	Not very good customer service has been my experience with DM, best advice would have been to go to Italsport in Bury, good guys and excellent service. Might be worth chatting to Martyn (Two Dukes) as the Manchester DOCGB person he seems to know the DM guys well enough and may be able to help. Last edited by thick-leyther; 25-05-2006 at 10:32 AM..

16-05-2006, 09:10 PM	#2
CK & AK flob-a-lob-a-lob Join Date: Aug 2002 Location: NW Surrey Bike: Multiple Monsters Posts: 3,306	1st I've heard a peep about them for probs...... have you asked on Dun or DSc? DuN might be worth trying, as that site caters for those up Norf http://www.ducati-upnorth.com/forum/index.php

16-05-2006, 09:26 PM	#3
CK & AK flob-a-lob-a-lob Join Date: Aug 2002 Location: NW Surrey Bike: Multiple Monsters Posts: 3,306	sheeeesh! Just been reading about this on DuN as Gunny only posted up earlier this evening! - poor sod! Seems D Manchester are not at all popular in that neck of the woods by several accounts