Visiting the Ducati factory

Dave G · 12-05-2019, 09:54 AM

Ive been given a factory tour as a surprise present so will need to book it very soon for somtime in early july I think.
Apparantly members of ducati clubs get a slight discount on the costs, how does one achieve this then, is there a membership number type of thing or do I just say UKMOC or is there anything else I need?

Wasta · 12-05-2019, 03:14 PM

If you get your 2019 members card before you go the museum is free, don't know about the factory tour though.

bigredduke · 12-05-2019, 05:49 PM

If you don't have your 2019 owners club card by then, take your V5 logbook, that should be enough. A photo of your bike isn't proof of ownership!

stopintime · 12-05-2019, 06:20 PM

Well - your internet access allows you to get this info

€32 full
€22 Ducati owner with an owner's card (from purchase)(or as I did, wear full leathers)
€0 Desmo Owner's Club members with a card

All proceeds are donated to Ducati Foundation. Maybe a worthy reason to pay with a smile?

Dave G · 13-05-2019, 08:57 AM

I've managed to find my desmo owners club card which has uk monster owners club printed on it too, though its dated 2018, is it possible to get a 2019 one before the end of June?

slob · 13-05-2019, 09:42 AM

Yes Dave, I'm working on it

Dave G · 13-05-2019, 10:19 AM

Brilliant, thanks Rob.

Nickj · 13-05-2019, 06:35 PM

Same here, all booked for the end of july but paying isn't a huge issue as the money goes to Ducati's charity.
In any case the cost looks reasonable value for money.

slob · 06-06-2019, 01:37 AM

roughly when you going dave?

Dave G · 06-06-2019, 08:12 AM

I’ve asked for July 1st but still haven’t had a reply from them

slob · 06-06-2019, 08:54 AM

ok, i have to more going in fortnight

Dave G · 06-06-2019, 09:25 AM

Dave G · 11-06-2019, 05:02 PM

Can anyone tell me if its normal to get zero reponse from Ducati when requesting these factory tours.
I have to admit I'm deeply unimpressed by this, it's just **** customer service.

They just haven't replied to any emails sent to the 'infotour@ducati.com' address on the website.

Nickj · 11-06-2019, 09:11 PM

If you've picked an available date then you ought to get a reply, I had a confirmation the next day.
Maybe I was just lucky?

MrsC_772 · 11-06-2019, 09:19 PM

@Dave_G I found I got a speedy response when I e-mailed the factory in Italian, enquiring about tours, whereas my e-mailed request in English had been ignored for over a week.

Google Translate or Reverso may be your friends ...

12-05-2019, 09:54 AM	#1
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	Visiting the Ducati factory Ive been given a factory tour as a surprise present so will need to book it very soon for somtime in early july I think. Apparantly members of ducati clubs get a slight discount on the costs, how does one achieve this then, is there a membership number type of thing or do I just say UKMOC or is there anything else I need? __________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

12-05-2019, 03:14 PM	#2
Wasta Registered User Join Date: Mar 2012 Location: Durham Bike: M900 Posts: 386	If you get your 2019 members card before you go the museum is free, don't know about the factory tour though. __________________ 2018 Aprilia Tuono V4 1100RR 1998 M900 monster

13-05-2019, 08:57 AM	#5
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	I've managed to find my desmo owners club card which has uk monster owners club printed on it too, though its dated 2018, is it possible to get a 2019 one before the end of June? __________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

13-05-2019, 10:19 AM	#7
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	Brilliant, thanks Rob. __________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

13-05-2019, 06:35 PM	#8
Nickj Too much time on my hands member Join Date: Jun 2007 Location: Forest Of Dean Bike: S2r Posts: 3,189	Same here, all booked for the end of july but paying isn't a huge issue as the money goes to Ducati's charity. In any case the cost looks reasonable value for money. __________________ "The final measure of any rider's skill is the inverse ratio of his preferred Traveling Speed to the number of bad scars on his body." Song of the sausage creature

12-05-2019, 05:49 PM	#3
bigredduke Nothing to see here Join Date: May 2005 Location: brough Bike: M1100evo Posts: 1,546	If you don't have your 2019 owners club card by then, take your V5 logbook, that should be enough. A photo of your bike isn't proof of ownership!

12-05-2019, 06:20 PM	#4
stopintime Registered User Join Date: Dec 2010 Location: Oslo Bike: S2r Posts: 426	Well - your internet access allows you to get this info €32 full €22 Ducati owner with an owner's card (from purchase)(or as I did, wear full leathers) €0 Desmo Owner's Club members with a card All proceeds are donated to Ducati Foundation. Maybe a worthy reason to pay with a smile?

13-05-2019, 09:42 AM	#6
slob . Join Date: Jul 2003 Location: East London Bike: Multiple Monsters Posts: 9,707	Yes Dave, I'm working on it

06-06-2019, 01:37 AM	#9
slob . Join Date: Jul 2003 Location: East London Bike: Multiple Monsters Posts: 9,707	roughly when you going dave?

06-06-2019, 08:12 AM	#10
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	I’ve asked for July 1st but still haven’t had a reply from them __________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

06-06-2019, 08:54 AM	#11
slob . Join Date: Jul 2003 Location: East London Bike: Multiple Monsters Posts: 9,707	ok, i have to more going in fortnight

06-06-2019, 09:25 AM	#12
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	__________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

11-06-2019, 05:02 PM	#13
Dave G Imagineer Join Date: Feb 2005 Location: West Kilbride Bike: S2r Posts: 999	Can anyone tell me if its normal to get zero reponse from Ducati when requesting these factory tours. I have to admit I'm deeply unimpressed by this, it's just **** customer service. They just haven't replied to any emails sent to the 'infotour@ducati.com' address on the website. __________________ "One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man" -Elbert Hubbard

11-06-2019, 09:11 PM	#14
Nickj Too much time on my hands member Join Date: Jun 2007 Location: Forest Of Dean Bike: S2r Posts: 3,189	If you've picked an available date then you ought to get a reply, I had a confirmation the next day. Maybe I was just lucky? __________________ "The final measure of any rider's skill is the inverse ratio of his preferred Traveling Speed to the number of bad scars on his body." Song of the sausage creature

11-06-2019, 09:19 PM	#15
MrsC_772 Silver Member Join Date: Aug 2009 Location: Farnborough Bike: Multiple Monsters Posts: 712	@Dave_G I found I got a speedy response when I e-mailed the factory in Italian, enquiring about tours, whereas my e-mailed request in English had been ignored for over a week. Google Translate or Reverso may be your friends ...