New Service Intervals

Maggsy · 27-01-2021, 07:17 AM

Just found this on Ducati site.
https://www.ducati.com/ww/en/service...ce/maintenance
It seems our servicing costs have just been slashed!
Apologies if this has been discussed already, I couldn't see any threads on it.

Ron1000 · 27-01-2021, 07:25 AM

60 months for my evo belts now.

No detail on the service sheet that say how or why it’s changed! New belt technology? If so what’s the part no?

Luddite · 27-01-2021, 10:28 AM

Unfortunately, these extended service intervals only apply to the current models - older, discontinued lines, such as our 696/796/1100, should still, (in theory), be serviced in line with their original recommendations.

Ron1000 · 27-01-2021, 10:48 AM

I suspected this might be the case.

If you follow the link, put in bike details (evo) it brings back a service sheet which states 60 months.

My suspicion was that it’s a new test sheet for the water cooled ones and it’s a mistake probably by whoever uploads them or that.

If not a mistake I’d like to know the full reasoning for the change.

Ron1000 · 27-01-2021, 11:02 AM

Guys just a quick update to stop any of us running belts too long.

If you search the link using model function. It comes back with a service sheet.

But

If you search by VIN number it says (for my evo) this model is not involved in this campaign. I think that’s Italian to English translation for ‘no you’re not getting 60 months belts’

Happy to be proved wrong tho.

crawsue · 27-01-2021, 12:22 PM

Somewhere on here is an interesting discussion which shows the timeline of the engine design from it's 1st siting in a 80s Elefant...(I think) where service intervals were a ridiculous 4k Kms ,from memory. Surely the advances in materials in belt construction and modern oils are the important part of the discussion ? The engines still spin round at similar revs....

Maggsy · 27-01-2021, 07:18 PM

I'll do some ringing round tomorrow.
The section where you enter the VIN no. appears to be for any recall campaign there might be.
It does say they have extended the intervals for all services.
I filled in my (696) bike details and got a sheet with lots of specifics about my bike model at the bottom and with the extended service periods.
Maybe it's a cock-up though!

Ron1000 · 27-01-2021, 09:27 PM

Let us know maggsy. Once every five for belts would be nice.

Maggsy · 28-01-2021, 02:40 PM

Quote:

Originally Posted by Ron1000

Let us know maggsy. Once every five for belts would be nice.

Moto Rapido confirmed today that a belt change is now 5 years, not two, for my bike!
I emailed the service sheet I downloaded to Ducati UK for further confirmation, not heard back yet.

Luddite · 28-01-2021, 03:52 PM

It'd be great news if that's the case, Maggsy.

I wouldn't be surprised at the extended belt intervals because my "two year" Evo belt is the exact same one with a five year life on the 1100 Scrambler. (And I run mine for four years already.)

I would be surprised if the valve service intervals were extended though.

Maggsy · 28-01-2021, 06:38 PM

Quote:

Originally Posted by Luddite

It'd be great news if that's the case, Maggsy.

I wouldn't be surprised at the extended belt intervals because my "two year" Evo belt is the exact same one with a five year life on the 1100 Scrambler. (And I run mine for four years already.)

I would be surprised if the valve service intervals were extended though.

Correct!
MR confirmed that those have not been extended. It's a bit confusing as for a 696 etc the chart states "Mileage Service DESMO" every 15K miles, but valve clearances are also part of the "Mileage Service OIL" which is every 7500K miles. (Although Oil and filter change is also annually)! The intervals are slightly longer for 821s and 1200s.

Doggy · 28-01-2021, 05:29 PM

Interesting stuff!!

Maggsy · 01-02-2021, 03:34 PM

Just had email from Ducati UK.
"The latest Transparent Service Sheet is correct and the timing belts should be changed at 15,000 miles or 5 years"
This refers to my 696 but it's dead easy to download the sheet for your own model to see if anything's changed for you.

Luddite · 01-02-2021, 06:18 PM

Quote:

Originally Posted by Maggsy

Just had email from Ducati UK.
"The latest Transparent Service Sheet is correct and the timing belts should be changed at 15,000 miles or 5 years"
This refers to my 696 but it's dead easy to download the sheet for your own model to see if anything's changed for you.

Thanks for highlighting this and for getting a definitive answer, Maggsy. Much appreciated!

Ron1000 · 09-02-2021, 12:43 PM

Hi guys.

Just to add confusion and panic to this particular topic.

I contacted my local Ducati service centre and the person I spoke to still thought it was two years and that it had only moved (always been 5) for newer bikes. And was kind of disbelieving of my info.

But still very good service from them and they asked me for the link to the service sheet and the pdf if I could. Which I have now sent by email so just waiting on a reply. They are going to contact the factory directly and get back to me.

I wasn’t questioning or doubting anybody’s research from here. It’s more a quandary about why the change has came about; belt part no change as an example. Then it kind of snowballed a wee bit.

27-01-2021, 07:17 AM	#1
Maggsy Registered User Join Date: Sep 2016 Location: Warminster Bike: M696 Posts: 170	New Service Intervals Just found this on Ducati site. https://www.ducati.com/ww/en/service...ce/maintenance It seems our servicing costs have just been slashed! Apologies if this has been discussed already, I couldn't see any threads on it. __________________ What's that coming over the hill?

27-01-2021, 12:22 PM	#6
crawsue Bronze Member Join Date: Nov 2016 Location: Glasgow Bike: M1100evo Posts: 256	Belts and servicing Somewhere on here is an interesting discussion which shows the timeline of the engine design from it's 1st siting in a 80s Elefant...(I think) where service intervals were a ridiculous 4k Kms ,from memory. Surely the advances in materials in belt construction and modern oils are the important part of the discussion ? The engines still spin round at similar revs....

27-01-2021, 07:18 PM	#7
Maggsy Registered User Join Date: Sep 2016 Location: Warminster Bike: M696 Posts: 170	I'll do some ringing round tomorrow. The section where you enter the VIN no. appears to be for any recall campaign there might be. It does say they have extended the intervals for all services. I filled in my (696) bike details and got a sheet with lots of specifics about my bike model at the bottom and with the extended service periods. Maybe it's a cock-up though! __________________ What's that coming over the hill?

01-02-2021, 03:34 PM	#13
Maggsy Registered User Join Date: Sep 2016 Location: Warminster Bike: M696 Posts: 170	Just had email from Ducati UK. "The latest Transparent Service Sheet is correct and the timing belts should be changed at 15,000 miles or 5 years" This refers to my 696 but it's dead easy to download the sheet for your own model to see if anything's changed for you. __________________ What's that coming over the hill?

27-01-2021, 07:25 AM	#2
Ron1000 Registered User Join Date: Jun 2015 Location: Livingston Bike: M1100evo Posts: 863	60 months for my evo belts now. No detail on the service sheet that say how or why it’s changed! New belt technology? If so what’s the part no?

27-01-2021, 10:28 AM	#3
Luddite Registered User Join Date: Aug 2011 Location: Southampton Bike: M1100evo Posts: 2,465	Unfortunately, these extended service intervals only apply to the current models - older, discontinued lines, such as our 696/796/1100, should still, (in theory), be serviced in line with their original recommendations.

27-01-2021, 10:48 AM	#4
Ron1000 Registered User Join Date: Jun 2015 Location: Livingston Bike: M1100evo Posts: 863	I suspected this might be the case. If you follow the link, put in bike details (evo) it brings back a service sheet which states 60 months. My suspicion was that it’s a new test sheet for the water cooled ones and it’s a mistake probably by whoever uploads them or that. If not a mistake I’d like to know the full reasoning for the change.

27-01-2021, 11:02 AM	#5
Ron1000 Registered User Join Date: Jun 2015 Location: Livingston Bike: M1100evo Posts: 863	Guys just a quick update to stop any of us running belts too long. If you search the link using model function. It comes back with a service sheet. But If you search by VIN number it says (for my evo) this model is not involved in this campaign. I think that’s Italian to English translation for ‘no you’re not getting 60 months belts’ Happy to be proved wrong tho.

27-01-2021, 09:27 PM	#8
Ron1000 Registered User Join Date: Jun 2015 Location: Livingston Bike: M1100evo Posts: 863	Let us know maggsy. Once every five for belts would be nice.

28-01-2021, 03:52 PM	#10
Luddite Registered User Join Date: Aug 2011 Location: Southampton Bike: M1100evo Posts: 2,465	It'd be great news if that's the case, Maggsy. I wouldn't be surprised at the extended belt intervals because my "two year" Evo belt is the exact same one with a five year life on the 1100 Scrambler. (And I run mine for four years already.) I would be surprised if the valve service intervals were extended though.

28-01-2021, 05:29 PM	#12
Doggy Registered User Join Date: Apr 2017 Location: Kent Bike: M796 Posts: 510	Interesting stuff!!

09-02-2021, 12:43 PM	#15
Ron1000 Registered User Join Date: Jun 2015 Location: Livingston Bike: M1100evo Posts: 863	Hi guys. Just to add confusion and panic to this particular topic. I contacted my local Ducati service centre and the person I spoke to still thought it was two years and that it had only moved (always been 5) for newer bikes. And was kind of disbelieving of my info. But still very good service from them and they asked me for the link to the service sheet and the pdf if I could. Which I have now sent by email so just waiting on a reply. They are going to contact the factory directly and get back to me. I wasn’t questioning or doubting anybody’s research from here. It’s more a quandary about why the change has came about; belt part no change as an example. Then it kind of snowballed a wee bit.