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Old 12-05-2019, 10:54 AM   #1
Dave G
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Visiting the Ducati factory

Ive been given a factory tour as a surprise present so will need to book it very soon for somtime in early july I think.
Apparantly members of ducati clubs get a slight discount on the costs, how does one achieve this then, is there a membership number type of thing or do I just say UKMOC or is there anything else I need?
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Old 12-05-2019, 04:14 PM   #2
Wasta
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If you get your 2019 members card before you go the museum is free, don't know about the factory tour though.
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Old 12-05-2019, 06:49 PM   #3
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If you don't have your 2019 owners club card by then, take your V5 logbook, that should be enough. A photo of your bike isn't proof of ownership!
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Old 12-05-2019, 07:20 PM   #4
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Well - your internet access allows you to get this info

€32 full
€22 Ducati owner with an owner's card (from purchase)(or as I did, wear full leathers)
€0 Desmo Owner's Club members with a card

All proceeds are donated to Ducati Foundation. Maybe a worthy reason to pay with a smile?
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Old 13-05-2019, 09:57 AM   #5
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I've managed to find my desmo owners club card which has uk monster owners club printed on it too, though its dated 2018, is it possible to get a 2019 one before the end of June?
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Old 13-05-2019, 10:42 AM   #6
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Yes Dave, I'm working on it
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Old 13-05-2019, 11:19 AM   #7
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Brilliant, thanks Rob.
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Old 13-05-2019, 07:35 PM   #8
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Same here, all booked for the end of july but paying isn't a huge issue as the money goes to Ducati's charity.
In any case the cost looks reasonable value for money.
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Old 06-06-2019, 02:37 AM   #9
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roughly when you going dave?
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Old 06-06-2019, 09:12 AM   #10
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I’ve asked for July 1st but still haven’t had a reply from them
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Old 06-06-2019, 09:54 AM   #11
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ok, i have to more going in fortnight
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Old 06-06-2019, 10:25 AM   #12
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Old 11-06-2019, 06:02 PM   #13
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Can anyone tell me if its normal to get zero reponse from Ducati when requesting these factory tours.
I have to admit I'm deeply unimpressed by this, it's just **** customer service.

They just haven't replied to any emails sent to the 'infotour@ducati.com' address on the website.
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Old 11-06-2019, 10:11 PM   #14
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If you've picked an available date then you ought to get a reply, I had a confirmation the next day.
Maybe I was just lucky?
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Old 11-06-2019, 10:19 PM   #15
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@Dave_G I found I got a speedy response when I e-mailed the factory in Italian, enquiring about tours, whereas my e-mailed request in English had been ignored for over a week.

Google Translate or Reverso may be your friends ...
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