UK Monster Owners Club Forum » .: Technical :. » Service/Dealer & Insurance » Pro Twins deny my problem

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Old 12-11-2007, 07:07 PM   #1
tetol
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Originally Posted by JerryXt View Post
Chief, I've always had good service from PvT. There are always people who find fault with a dealer and if you look hard enough, you will find a few who have had issues with them.

Could you give us an idea of how long you've been riding bikes for, what you use the bike for, how many miles it has covered, in town, out of town etc? That will help us get a clearer view of the issue.

I would say that your mates diagnosis is partly true. The clutch itself should be covered under warranty; the plates will not be because they are wear items like the brake pads. That said, if they've been damaged because of a warranty fault, my personal opinion is that they should be changed foc.

Could you clarify your issue with the back brake please? I would expect the rear wheel to lock if you're really standing on it.

Re price, I've found them a little heavy, but everything should be laid out clearly on the invoice. I'm beginning to form a view that PvT cater for the Ducati owners who want to ensure their bike always runs properly and are happy to pay a premium for that, rather than those who want only a basic annual service and compare prices carefully. I'm not judging either group and I would hope that other members will respect that.

Enjoy, J.
why are pro twins so special you have to pay a premium to get your bike to run properly?
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Old 12-11-2007, 09:32 PM   #2
JerryXt
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Originally Posted by tetol View Post
why are pro twins so special you have to pay a premium to get your bike to run properly?
I'm feeling mellow tonight. I know from personal experience that it takes more effort and expense to get a 130bhp bike consistantly running to it's capability than a 55bhp commuter like my Xt.

My point was that people may want to spend more money on their bike than the strict service schedule dictates. They don't have to, but they might choose to.

We don't really know anything about chiefs bike other than something cost £700 and he's got a problem with his clutch. Hence my questions.
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Last edited by JerryXt; 12-11-2007 at 09:38 PM..
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Old 12-11-2007, 10:13 PM   #3
Rusty35
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Pro-Twins

Was just about to buy a S2R from Pro-Twins! Mmmmmmm! Also is it true if I fit Leovince Cans after I have broken the bike in will this make my warranty void as they are not a Ducati product etc...? and can anyone advise on Leovince, Pro-Twins say that the welding is far supperior?
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Old 12-11-2007, 10:31 PM   #4
Bodybag
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If you want a good service centre, and you're not worried about warranty issues (which I believe they still have to honour as ong as the bike has been serviced, regardless of who by) then I would recommend Proteam in Wimbledon. 0208 9477 555. They're both really helpful and friendly. And its the only people I would take my bike to in London for service work.

Hope this helps.

Phil
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Old 25-01-2008, 11:26 AM   #5
PHD
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If you want a good service centre, and you're not worried about warranty issues (which I believe they still have to honour as ong as the bike has been serviced, regardless of who by) then I would recommend Proteam in Wimbledon. 0208 9477 555. They're both really helpful and friendly. And its the only people I would take my bike to in London for service work.

Hope this helps.

Phil
I Also use Ducati Pro Team and would recommend them! They know there stuff and are two nice guys that go out of there way to help. Good on price also. http://www.ducatiproteam.co.uk/Home.html
Give them a shout.
I had a problem with a second hand M900 I bought a year or so ago and they did an inspection and gave me all the amo i needed to go back to the other people and bombard them with facts! It was beautiful! I hate it when people take the p......s when they know that someone doen not have there knowledge. Good luck with getting it sorted,
Pieter
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Old 13-11-2007, 08:07 PM   #6
scrumpster
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Originally Posted by Rusty35 View Post
Was just about to buy a S2R from Pro-Twins! Mmmmmmm! Also is it true if I fit Leovince Cans after I have broken the bike in will this make my warranty void as they are not a Ducati product etc...? and can anyone advise on Leovince, Pro-Twins say that the welding is far supperior?
I had to get Termis or was told mine would be invalidated, must depend on dealer!
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Old 16-11-2007, 02:57 PM   #7
chief
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in reply to rusty35...

Quote:
Originally Posted by Rusty35 View Post
Was just about to buy a S2R from Pro-Twins! Mmmmmmm! Also is it true if I fit Leovince Cans after I have broken the bike in will this make my warranty void as they are not a Ducati product etc...? and can anyone advise on Leovince, Pro-Twins say that the welding is far supperior?
I have Leovince cans fitted by Protwins, they made a significant difference and ofcourse, get the bafflers out and never put them back in.

Protwins did fit them to close to the indicator though which started to burn away, then when i went to get the issue fixed, they wanted to charge me, i said that it was an issue with the original work and that i wanted it for free, they took the price of the new indicator off but not after looks of distaste.
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Old 18-11-2007, 05:41 PM   #8
Rusty35
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Originally Posted by chief View Post
I have Leovince cans fitted by Protwins, they made a significant difference and ofcourse, get the bafflers out and never put them back in.

Protwins did fit them to close to the indicator though which started to burn away, then when i went to get the issue fixed, they wanted to charge me, i said that it was an issue with the original work and that i wanted it for free, they took the price of the new indicator off but not after looks of distaste.
Thanks for the reply. I have been talking to Metropolis in Vaxhall and they have offered £5550 + they will give me £1000 for my Bike Suzuki VAN VAN, slow as hell but has done the trick to get me started. I dont really want to use Met for services as I know they take the Pi_s They serviced my Bike and left the chain on really slack, it came off going over a Pot Hole in Brixton and I nearly lost control of the Bike. Never went back after that. If I buy from Met can a further dealer/gagarge take on my warranty issues?
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Old 19-11-2007, 10:37 AM   #9
chief
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Thanks for the reply. I have been talking to Metropolis in Vaxhall and they have offered £5550 + they will give me £1000 for my Bike Suzuki VAN VAN, slow as hell but has done the trick to get me started. I dont really want to use Met for services as I know they take the Pi_s They serviced my Bike and left the chain on really slack, it came off going over a Pot Hole in Brixton and I nearly lost control of the Bike. Never went back after that. If I buy from Met can a further dealer/gagarge take on my warranty issues?
Don't use Metropolis for anything, not even to buy, they are cowboys, they wont give a toss about any aftersales issues and to b e honest, most dealers place customers who bought through them over any others, as you would expect really.
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Old 19-11-2007, 03:50 PM   #10
Rusty35
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Don't use Metropolis for anything, not even to buy, they are cowboys, they wont give a toss about any aftersales issues and to b e honest, most dealers place customers who bought through them over any others, as you would expect really.
Cheif how about Ducati Coventry? a fella called Jim!
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