Moto Rapido Dealer Winchester

12-03-2007, 10:12 PM

Tried the dealer (CMW I think) nearest to me in Chichester first. They didn't have any new 695's in, didn't know if they would fit me, or if I'd be able to test ride one. Said they'd phone me to let me know but haven't yet

Rang Moto Rapido to make sure they weren't the same. Guy was really helpful and encouraging on the phone. Said they had one but to check on the day to make sure it was still there, reminded me to bring my license and said they'd do their best for a ride but as there was no tax on it, they didn't promise anything.

It was really busy when we got there, with only one of the two sales guys in. While he was dealing with a customer, the guy in charge of the workshop chatted a bit about the bike, said they'd do their best to adjust it if it was okay. He sent us upstairs for a drink while we were waiting. We were greeted upstairs by the parts bike, who did a little work out of costs of various bits and said they'd do them at cost if I bought the bike.

I spoke to some customers before us in the queue as they knew the dealers/workshop. They spoke highly of them in regard to their service and helpfulness. Even the lad cleaning the bikes was friendly.

When we got to the salesman, I didn't think I'd be allowed on the bike as I only had a copy of my counterpart but he said yes. The guys in the workshop spent ages lowering the bike enough for me to get my feet on the floor. I got a good deal with what I was originally told would not be discounted with a bit of encouragement.

The level of service was second to none, from all the staff there. I was very impressed. Top marks to all.

Pedro · 12-03-2007, 10:50 PM

Good guys at Rapido!

Proper enthusiasts rather than people out to make a buck. Sales manager Wilf is a top fella as he lets me ride their demo bikes (S4RS, 1098 etc) knowing I'm not likely to buy (although now I'm single, that may well change..!) and Craig is by far the best parts guy I know - his knowledge is staggering! He also has a knack for finding the little special part you didn't know you needed until he mentions it...

Best coffee in a bike shop for miles too!! And always a warm welcome from Chris, Steve and all the others.

I bought my Monster there 4 years ago this month and haven't looked back!

Ped

13-03-2007, 06:50 AM

I think I went to school with Steve when I was a kid in Winchester (not the college I hasn't to add!).

Did he used to run a little bike shop in Bar End in the 80s?

Cheers

Guy

13-03-2007, 06:04 PM

I have to agree with the sentiments, the guys are all enthusiasts, helped when i was buying the bike, repairs, servicing and parts. There is always a good selection of beautiful bikes to look at, customers and motrapidos. Not withstanding the fantastic sounds when Steve is on the rolling road.

crust · 13-03-2007, 07:16 PM

they are indeed jolly splendid chaps, and chappess

I've paid money for them to work on my bike, not something I'd normally do.

I'd even do it again

top people, though some people you meet in their carpark are a touch iffy

Crust

13-03-2007, 07:27 PM

Yeah they are top people, only ever used for parts but the workshop and sales people allways have the time to answer a question

Quote:

Originally Posted by crust

top people, though some people you meet in their carpark are a touch iffy

I think last time i was there you were arriving as me, nick and Pedro were leaving, i would have said hello but didn't realise it was you (if it was you at all)

Pedro · 13-03-2007, 08:18 PM

Quote:

Originally Posted by MJV

Not withstanding the fantastic sounds when Steve is on the rolling road.

Oh yeah, nipped in the other day and Steve had a 996SPS on the dyno, had loads of trick bits in the motor and boy did that sound awesome.....

14-03-2007, 03:10 PM

They're good at sending stuff quickly too, ordered bits for beasty late monday and they were here on Wednesday. Not bad prices either. Pity they're so far away for major repair jobs.

12-03-2007, 10:12 PM	#1
Sqwifeve Guest Posts: n/a	Moto Rapido Dealer Winchester Tried the dealer (CMW I think) nearest to me in Chichester first. They didn't have any new 695's in, didn't know if they would fit me, or if I'd be able to test ride one. Said they'd phone me to let me know but haven't yet Rang Moto Rapido to make sure they weren't the same. Guy was really helpful and encouraging on the phone. Said they had one but to check on the day to make sure it was still there, reminded me to bring my license and said they'd do their best for a ride but as there was no tax on it, they didn't promise anything. It was really busy when we got there, with only one of the two sales guys in. While he was dealing with a customer, the guy in charge of the workshop chatted a bit about the bike, said they'd do their best to adjust it if it was okay. He sent us upstairs for a drink while we were waiting. We were greeted upstairs by the parts bike, who did a little work out of costs of various bits and said they'd do them at cost if I bought the bike. I spoke to some customers before us in the queue as they knew the dealers/workshop. They spoke highly of them in regard to their service and helpfulness. Even the lad cleaning the bikes was friendly. When we got to the salesman, I didn't think I'd be allowed on the bike as I only had a copy of my counterpart but he said yes. The guys in the workshop spent ages lowering the bike enough for me to get my feet on the floor. I got a good deal with what I was originally told would not be discounted with a bit of encouragement. The level of service was second to none, from all the staff there. I was very impressed. Top marks to all.

12-03-2007, 10:50 PM	#2
Pedro Ciao, come stai? Join Date: Apr 2003 Location: Somewhere Bike: Multiple Monsters Posts: 4,157	Good guys at Rapido! Proper enthusiasts rather than people out to make a buck. Sales manager Wilf is a top fella as he lets me ride their demo bikes (S4RS, 1098 etc) knowing I'm not likely to buy (although now I'm single, that may well change..!) and Craig is by far the best parts guy I know - his knowledge is staggering! He also has a knack for finding the little special part you didn't know you needed until he mentions it... Best coffee in a bike shop for miles too!! And always a warm welcome from Chris, Steve and all the others. I bought my Monster there 4 years ago this month and haven't looked back! Ped __________________ Monster 1200R! KTM 990 SuperDuke

13-03-2007, 06:04 PM	#4
MJV Guest Posts: n/a	Motorapido I have to agree with the sentiments, the guys are all enthusiasts, helped when i was buying the bike, repairs, servicing and parts. There is always a good selection of beautiful bikes to look at, customers and motrapidos. Not withstanding the fantastic sounds when Steve is on the rolling road.

13-03-2007, 06:50 AM	#3
Guzzirider Guest Posts: n/a	I think I went to school with Steve when I was a kid in Winchester (not the college I hasn't to add!). Did he used to run a little bike shop in Bar End in the 80s? Cheers Guy

13-03-2007, 07:16 PM	#5
crust rattles when he walks Join Date: Aug 2002 Location: in the comfy chair,moved furniture around Bike: M900 Posts: 1,065	they are indeed jolly splendid chaps, and chappess I've paid money for them to work on my bike, not something I'd normally do. I'd even do it again top people, though some people you meet in their carpark are a touch iffy Crust

14-03-2007, 03:10 PM	#8
gremlin Guest Posts: n/a	They're good at sending stuff quickly too, ordered bits for beasty late monday and they were here on Wednesday. Not bad prices either. Pity they're so far away for major repair jobs.