Thread: legal action
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Old 14-07-2004, 08:40 PM   #2
CK & AK
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Join Date: Aug 2002
Location: NW Surrey
Bike: Multiple Monsters
Posts: 3,306
Bike 1 - M750ie, purchased in March 2002, paint flaking off by June 2002 - protracted dialogues with dealer & Ducati uk.
Solution:handlebars, right foot hanger, crank cases & clutch cover all replaced Sept 2003 at 12,000 mile service (could have been done in the June, but happy to wait,as agreement reached). Bike subsequently sold Jan 2004, for monster with more 'go' (see below)

Bike 2 - M1000sie, purchased Jan 2004, paint coming off crank cases at less than 3 weeks old & under 200 miles. Solution: Dealer & Ducati UK on the case (no pun intended) immediately & replacements offered. Very helpful attention given by Iain Rhodes.

NB: both engines were found to have been made in 2002

Love the monster - great bike, happy with solution offered - both times - FOC.

CK

Last edited by CK & AK; 14-07-2004 at 08:48 PM..
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