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Or you could just put the matter into the hands of your local trading standards complaining about the dealer and Ducati.
Ducati will be on a home authority scheme which means that any other compalints will also be known about by their local office and channelled through them and they may be able to resolve this for you. Trading standards officers are a great source of free advice too.
If that fails then the small claims court is the place to go.
Remember if any of it was paid on credit card or HP, then they are also liable and make sure you drag those companies into it just to **** the dealer off. The dealer sells loads of stuff via credit card and HP and will not want them witholding monies due to him because there is a potential claim so drag them in for the hell of it.
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