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I have it off! It turns out the latch does turn correctly but not quite fully, something is preventing it opening fully and so 1 or 2mm of the latch are still catching on the seat preventing it from coming off. If I lean on it in a particular manner I can prize the seat off though.
I've WD40'd the mechanism as a starter, if it's still causing a problem I now know how to get the seat off and I can go in and clean it up properly.
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