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Big Brother is watching you!
With my moderator hat on (I do wear it sometimes you know x), I'd like to say well done to Ducati Aylesbury for coming on and putting their side of the story - as you say, it is too easy to post your frustrations on a wbsite, before sorting the problem with the actual company...
That said, it is not the first complaint people have had with DA - but if it works as a two way street, and companies use any critisism to pull their socks up when things are slack - then we can all benefit...
xxx
Now, about that deal on an MV agusta... ahem x
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