PaulS

Whilst Ducati UK are well aware of the wide spread nature of this problem it is not true that they are sorting it out for every body. I've had my bike photographed by a Ducati rep and they have refused to do anything. I've complained to Peter Brooking (Marketing and Aftersales manager) and got nowhere. This was his response -

"I am sorry that you are unhappy with our decision regarding the corrosion on
your machine. As you may be aware, as requested by the MOC, I made a
statement some time ago on behalf of Ducati UK relating to this subject. I
would like to re-iterate our position by quoting from the statement:

'As a general rule, in common with other manufacturers, corrosion is not
covered by the official warranty. As you will appreciate, there are numerous
reasons why corrosion may occur, including exposure to high levels of salt
during winter, damaged components, lack of care by previous owners and so
forth'.

Having reviewed the photographs taken by our Area Manager, we are of the
opinion that your machine appears to have been subject to high levels of
road salt that have not been removed before damage has occurred.

Accordingly, we are not in a position to replace the relevant parts under
the terms of the manufacturer warranty."

Obviously I am very annoyed about this. As stated in my earlier post I don't ride my bike in weather conditions where it would have been "subject to high levels of road salt". I am now considering legal action.