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I would ask them, nice and politely to give you a breakdown of the work they will be doing for the £485. The will normally reply with something like "the work that's listed in the ducati service book".
At which point you say "thank you, now how many hours labour is that please? What's your hourly rate, and what parts does this cost cover?"
(normally this will be 4 litres of oil and an oil filter - approx £65 and £10 respectively at dealer prices). If they add extra parts on that list, such as brake pads or fluid, ask why your brakes need doing at only 5,000 miles.
Whatever list you get from them, post it here and we'll dissect it and give you the lowdonw on how much they may be trying to shaft you . . . . .
hope this helps. . .
Oh, and p.s. you really shouldn't be paying more than £350 for a 5k service, tops. . .
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