Sounds like the old don't give a feck attitude from some dealers there chum,and know from my own monster flaking that Ducati want the condition shot to prove it is not a bin that is abused but if it is as good overall condition as you say you shouldn't have a problem(unless the warranty rules have changed again)Anyway get back onto the dealer who should do the chasing for you.If you call me on 0141 3334998 during the week I will get a number at Ducati for you....