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I've used them when I had to go through official Ducati Service as they are the closest one to me. Have to admit, I used to really not like them, but in the last few years their service has significantly improved. What is it that you need doing and if you don't have to go through official Ducati mechanics, there are a lot of really good specialists that know what they are doing, but for various reasons have fallen out with the official Ducati affiliation
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