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i just read your note and empathise with your frustration at dealers apparent lack of after sales/service care. they only seem to be nice to you when there is a sale or potential pound sign attached. My own experience with motrobike dealers has led me to look for the small (invaraibly non franchised) "workshop type" people who would get reccomended on sites like this.
In summary, most of these "main dealers" are not worth a light in my book and i wouldnt trust them as far as i can throw them.
Ducati uk, i hope you are reading this....
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