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Check your policy wording, it should state their stance on how repairs are handled.
Usually they should accept that it can be repaired by a place of your choosing, but if it's not one of their approved repairers it will a) take longer to sort out b) you will probably have to pay for the repairs yourself initially and claim the money back c) they wont be held responsible if the repairs aren't up to standard, that will be between you and the repairer.
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