Why are Metropolis Ducati vauxhall so bad?

[katana]

well attitude of sales staff is one and the parts department are crap and hold very little if any stock.

But hey I'll take my money else where.

Hope you close down soon you muppets

[Headhunter]

Had a cr*p experience there too. Don't even use Ducati recommended oils etc for their servicing - maybe others don't too but when you're paying Ducati servicing prices (for warranty), you expect to get Ducati recommended items.

+ You'd expect them to give 110% seeing as they're new etc.

[slob]

What part of London Katana? there're plenty of Indys about.

[katana]

Do the indys sell new bikes?

Just after a few bits and have decided to use anyone else aprt from them. But hey the other bits of the same dealer are also poor.

[Darry]

Got my last service at Ducati Dave in Wandworth, nice bloke been working on ducatis for 30 years apparently. Oh and Simon le bon [sp?] takes his bikes there if your a Duran Duran fan (I'm not!) and cliff Richard has his car stereo stuff fitted at a shop in the same street... but you didn't hear it here.

[SimonH]

It's always been the case in London that you buy a bike from a dealer and never go back. Thirty years ago when we were all buying from Elite Motors in Tooting it was just the same, they sold the bikes for the right price but you would never have trusted their "mechanics".

Find a decent independent for your servicing. I use Bill at Roebotech, he's reasonably priced (cash only), fully Ducati trained and has a link with Daytonas so he can deal with warranty work. He trades from APC's at South Harrow. I'm sure there are others dotted about.

He's got my 748 now for the heads to be done. My wallet is hiding round here somewhere.............................

[spacemonkey]

I can also recommend Rosso Corsa in Mile End (or somewhere around there, innit). I used to get spares from Daytona and work done at Rosso. Have had nightmares with work at Daytonas, but parts guys at Ruislip are ace.

[im_Jimmy84]

I use Bill at Roebotech for servicing too and daytona is great for parts!!

[Chaos Inc.]

I would hope that I have been helpful with regards to parts.

Regards

[Kato]

[QUOTE=Chaos Inc.]Please remember, Daytona Kings Cross workshop is very different to Ruislip branch and I would hope that I have been helpful with regards to parts.




Always been first class as far as I'm concerned:thumbsup: :thumbsup:

[NattyBoy]

Got my last service at Ducati Dave in Wandworth, nice bloke been working on ducatis for 30 years apparently. Oh and Simon le bon [sp?] takes his bikes there if your a Duran Duran fan (I'm not!) and cliff Richard has his car stereo stuff fitted at a shop in the same street... but you didn't hear it here.

Has Simon le Bon still got that old nail of an 851 SP3 ?!!

Nat

[Darry]

Has Simon le Bon still got that old nail of an 851 SP3 ?!!

Nat

Hey be nice to Yasmin! :chuckle:

[bod]

Hey be nice to Yasmin! :chuckle:

Nothing wrong with Yasmin when I last looked:booze:

[geecy1]

Darry, how come you bought that copy of summer holiday signed by Cliff if you dont like him?
:D

[Darry]

Darry, how come you bought that copy of summer holiday signed by Cliff if you dont like him?
:D

It was 'Congratulations' Version francais (Eurovision 2nd place), for my parents wedding anniversary. Apparently they played it at the wedding reception in 1968!

Didn't expect that answer did you now!:p

[geecy1]

How long did it take you to make that porky up?

[Darry]

How long did it take you to make that porky up?

Even I couldn't have made that one up... my mum had been nagging my dad to buy it for her for almost 30 years and then I found an original 7ich in an old record store in Paris!

[scorpio2164]

I can also recommend Rosso Corsa in Mile End (or somewhere around there, innit). I used to get spares from Daytona and work done at Rosso. Have had nightmares with work at Daytonas, but parts guys at Ruislip are ace.


Ray who runs Rosso Corsa used to be a mechanic at Daytona in Kings Cross...

[jerry]

[QUOTE=Chaos Inc.]Please remember, Daytona Kings Cross workshop is very different to Ruislip branch and I would hope that I have been helpful with regards to parts.




Always been first class as far as I'm concerned:thumbsup: :thumbsup:

yep Mr Chaos is a very nice man to do business with,

jerry

[Mostro69]

Allow me to tag onto the end of this ancient post with my own anti-Metropolis mini-rant:

My M695 is due its 3rd service (7500 miles). Ducati Aylesbury, fine purveyors and repairers of all things Ducati, quoted me £350-ish, which sounded quite reasonable. But they're miles and miles away, so I thought I'd try Metropolis, as they're on my way to work and very convenient.

Rang them up last month, got a quote - £200-ish the guy said, before consumables. I thought that was a great price and booked it in for 15th May (tomorrow morning as I write this). I just called them to confirm the booking and asked "just to confirm - around £200 for the service, ex-parts right"? "Erm, actually Sir, it's going to be more like £800-£1000". Pi55-takers.

I am now booked in at Rosso Corse later this month and will avoid Metropolis at all cost... their poor Ducati reputation plus the above are enough to steer me clear for good.

[Paivi]

Erm, Oliver, third service at 7,500 miles?

My third service is 12,000 miles or two years whichever comes first! The first was 600 miles, second 6,000 miles and the third one at 12,000 miles, no such thing as a 7,500 mile service.

[SazzaG]

Why do so many of the main dealers have such bad customer service? I bought my 620ie from Ducati London South in 2003. At the 600 mile service, I pointed out that the oil filler cap was leaking, so they replaced the rubber gasket. When I complained that they charged me 50p for it (surely it's under warranty?), they said that it was a consumable, and inferred that I was being petty about it.

Petty? Maybe, but I never went back there. They closed down last year....

[mystic]

Erm, Oliver, third service at 7,500 miles?

My third service is 12,000 miles or two years whichever comes first! The first was 600 miles, second 6,000 miles and the third one at 12,000 miles, no such thing as a 7,500 mile service.

Just had my 3rd service done (7,500) today. Must of imagined it?!?!?:confused:
If your bike is on a 07 plate or later I'd check your warranty....

[Paivi]

Mine's 06, and subject to the much advertised new service schedule, so 600m, 6,000m and 12,000m; can't believe they've reduced the interval when they made such a song and dance about increasing it for the 06 M695!:confused:

[mystic]

They've actually increased it from 6000 to 7500 for 07 bikes onwards....


http://www.motorapido.co.uk/bikes/m695/index.php

Have a gander

[Dave in USA]

Daytona in Ruislip SUCK.....

[Mostro69]

Erm, Oliver, third service at 7,500 miles?

My third service is 12,000 miles or two years whichever comes first! The first was 600 miles, second 6,000 miles and the third one at 12,000 miles, no such thing as a 7,500 mile service.

My MAINT warning popped up at around 7,500... will check the book

[PeterPoddy]

Ohh. I guess I'm lucky to have a good dealers close by (Well, they seem very good so far) then?

WM Snell in Alton, BTW.
:)